The ICAA Culinary and Hospitality Standards of Excellence
Restaura has partnered with the International Council on Active Aging (ICAA) to create a new standard for measuring dining and hospitality in senior living communities. The ICAA Culinary and Hospitality Standards of Excellence initiative is a first-of-its-kind, three-step program designed to inspire innovation, elevate expectations, and provide a clear roadmap to excellence in senior living communities.
Step 1: Standards Overview
Download the standards
Use the ICAA Culinary and Hospitality Standards of Excellence as your blueprint for creating best-in-class dining experiences. Whether your community is already excelling or just beginning its journey, these standards offer the framework to elevate your services and enrich the lives you touch.
Step 2: Assess Your Progress
With the ICAA Culinary and Hospitality Self-Assessment, you’ll gain a clear understanding of where your community stands. This powerful tool helps you identify strengths, uncover gaps and growth opportunities, and benchmark your performance against industry peers. It’s your essential starting point for planning, improvement, and alignment.
Available May 19, 2025
Step 3: Earn a Plate of Distinction
Once you’ve laid the groundwork, take the next step toward national recognition with the ICAA Plate of Distinction. This prestigious honor celebrates communities that go above and beyond in delivering exceptional dining and hospitality experiences. Through a trusted, onsite validation process led by CrossCheck, qualifying communities can earn Bronze, Gold, or Platinum status!
Think of it as the Michelin star of senior living—a visible, credible mark of excellence that inspires pride among staff and builds trust with residents, families, suppliers, and future employees.
Coming soon
Are you ready to raise the bar?
By participating in the ICAA Culinary and Hospitality Standards of Excellence initiative, your community becomes part of a movement to transform dining from a service into a signature experience, one that enhances wellness, fosters connection, and elevates quality of life.
